1333bat Privacy Policy — How Your Information Is Protected

1Introduction & Applicability

Welcome to 1333bat's Privacy Policy. As one of Bangladesh's most trusted online gaming platforms, 1333bat places the highest importance on protecting users' personal information. This privacy policy explains what data 1333bat collects, how it is used, and the steps taken to keep your information secure.

This privacy policy applies to all services on the 1333bat platform, including the mobile app and related digital channels. By using any 1333bat service, you are deemed to have automatically accepted this privacy policy.

1333bat believes privacy is a fundamental right. That is why we collect only the information that is strictly necessary and never gather data beyond what is relevant. Your trust is our most valuable asset, and we are fully committed to protecting it.

2What Data Is Collected

1333bat collects two types of information — data you provide directly, and data collected automatically while you use the platform. Full details are outlined below.

Directly Provided Information:

• Full Name, Date of Birth & Nationality
• Email address & mobile number
• Residential Address
• A copy of a government-issued ID for KYC verification (NID, passport, or driving license)
• Payment method details (bKash/Nagad/Rocket number)

Automatically Collected Information:

• IP address & device information
• Browser Type & Version
• Site Usage Time & Page Information
• Gaming Activity & Betting History
• Cookies & Local Storage Data

3Purpose of Data Use

1333bat uses collected data solely for specific, defined purposes. Under our privacy policy, no information is ever used beyond its intended purpose.

• Account management: For registration, login, identity verification, and account security.
• Financial transactions: For processing deposits, withdrawals, and bonuses.
• Customer Support: For troubleshooting, resolving complaints, and providing support.
• Security: To prevent fraud, money laundering, and other illegal activities.
• Responsible Gaming: To identify and prevent problem gambling.
• Platform Development: For analytical purposes to improve service quality (anonymized).
• Legal obligations: Providing data to regulatory authorities as required.

4Data Retention & Security

1333bat uses industry-leading technology to protect your personal information. Our server infrastructure is monitored around the clock and undergoes regular security audits.

Layers of Protection:

• 256-bit SSL/TLS encryption — applied to all data transmissions
• AES-256 encryption — for stored data
• Two-Factor Authentication (2FA) — For Account Access
• Firewall & Intrusion Detection System
• Regular Security Patches & Updates
• Restricted staff access — only authorized personnel can view data

Data retention periods vary by service type. In general, data may be retained for up to 5 years after account closure to meet legal requirements. Any data no longer needed beyond this is securely deleted.

5Data Sharing Policy

1333bat never sells your personal information to third parties. However, certain data may be shared in the limited circumstances described below.

• Payment Processor: Limited data is shared with payment gateways such as bKash, Nagad, and Rocket to complete transactions.
• Game Provider: Minimum data required to operate games may be shared with licensed game providers.
• Legal authorities: Information is provided when required by a court order or mandatory request from a regulatory authority.
• Security Services: With approved service providers for fraud prevention and KYC verification.

All third parties that 1333bat works with are required to sign strict confidentiality agreements. Any party that fails to meet 1333bat's privacy policy standards will have their agreement terminated.

6Cookies & Tracking Technologies

1333bat uses various types of cookies to enhance your platform experience. Cookies are small text files stored in your browser that remember information about your visit.

Cookie Type:

• Essential cookies: Required for login sessions, security, and core functionality. These cannot be disabled.
• Functional cookies: To remember your preferences and settings.
• Analytics Cookies: To understand platform usage (anonymized).
• Security Cookies: To detect fraudulent activity.

You can disable non-essential cookies at any time through your browser settings. Keep in mind that disabling certain cookies may limit some platform features. To manage cookies, use the "Privacy" or "Cookies" option in your browser's settings menu.

7Your rights

Under 1333bat's privacy policy, you have specific rights over your personal data. We respect those rights and are here to help you exercise them.

8Minor protection

1333bat strictly prohibits registration and gaming by anyone under the age of 18. Protecting the data of minors is a core part of our privacy policy.

• Age verification is mandatory at the time of registration.
• Age is verified using KYC documents in cases of suspicion.
• Information belonging to minors is never knowingly collected.
• If any minor's information is collected unintentionally, it will be deleted immediately.

9Privacy Policy Updates

1333bat reserves the right to update this privacy policy as needed. Changes may occur due to legal updates, the introduction of new services, or security improvements.

If significant changes are made, we will notify you via your registered email or through platform notifications. Continued use of the platform after any such changes will be considered acceptance of the updated policy.

The date of the most recent update will always be shown at the top of this page. We recommend visiting this page regularly to stay informed of any changes.

10Contact & Complaints

1333bat's dedicated privacy team is always available to address any questions, concerns, or complaints regarding the Privacy Policy. We believe transparent communication is the foundation of trust.

Our privacy team typically responds to requests within 30 business days of receipt. For urgent privacy matters, you can get faster assistance through live chat.